For our regular domestic cleaning service, we strive to assign the same cleaner for each visit. If your regular cleaner is unavailable due to illness or holiday, we will arrange a replacement for you.

Direct Debit must be set up prior to the first regular domestic cleaning session.

We conduct thorough interviews with each cleaner and verify their documents to ensure they are legally eligible to work in Victoria. Additionally, we review their proof of address and references. To enhance their skills, we have developed a series of online training videos. Cleaners with limited experience receive hands-on training during an induction process supervised by our team or conducted at the homes of our management team.

We can provide a free replacement to ensure you are absolutely happy with the service.

Damage to your property caused by the cleaner, theft committed by the cleaner, replacement of keys and locks, and personal injury sustained by the cleaner.

Please let us or your regular cleaner know 24 hours before the session.

Kitchen cleaner Bathroom cleaner Glass cleaner Floor cleaner Limescale remover Mould remover Clean cloths and sponges (washed between visits) Microfibre cloths (washed between visits)